Privacy Policy

Last updated: January 06, 2023

1. Introduction Welcome to ACKSI AI. This Privacy Policy explains how ACKSI (“we,” “us,” or “our”) collects, uses, and discloses information about visitors to our website, www.acksi.com (the “Site”). Your privacy is important to us.

2. Information We Collect We collect personal information from you only when you voluntarily provide it to us through specific actions on our Site.

  • Demo Requests: When you request a demonstration (“demo”) of our services, we collect your Full Name, Email Address, and Phone Number through an embedded form provided by Typeform.
  • Website Usage Data & Cookies: Like most websites, our Site uses cookies and similar technologies. We use Google Analytics to collect standard internet log information (such as IP address, browser type, pages visited, time spent on pages) to help us analyze how visitors use the Site and improve its functionality. We may also use necessary cookies required for the basic operation of the Site (potentially including those set by the AstroWind template or embedded tools like Typeform/Calendly). You can control cookie preferences through your browser settings. For more information on how Google uses data when you use our Site, you can review Google’s Privacy & Terms (https://policies.google.com/technologies/partner-sites).

We do not collect any other types of personal information through the Site at this time.

3. How We Use Your Information We use the personal information (Name, Email, Phone Number) you provide when requesting a demo solely for the following purposes:

  • To process your demo request via Typeform.
  • To allow you to schedule the requested demo call using Calendly.
  • To conduct the scheduled demo call.
  • To communicate with you regarding your demo request, scheduling confirmations, reminders, and necessary follow-up related directly to the demo and evaluating our services.

Important: Currently, we use your contact information only for purposes directly related to your demo request. We will not add you to a general marketing email list for newsletters or other promotions unless we obtain your separate, explicit consent to do so (for example, via a dedicated opt-in checkbox).

4. Data Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We share your information only in the following limited circumstances:

  • Service Providers: We share the information you submit with:
    • Typeform: To process the demo request form submission. (See Typeform’s Privacy Policy).
    • Calendly: To facilitate the scheduling of your demo call via their API. (See Calendly’s Privacy Policy). These providers are authorized to use your personal information only as necessary to provide these specific services to us.
  • Analytics Providers: We share aggregated or anonymized website usage data with Google Analytics as described in Section 2.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.

5. Data Storage and International Transfer The personal information you provide (Name, Email, Phone Number) is stored in Google Sheets. The information processed by our service providers (Typeform, Calendly, Google Analytics, Google Sheets) may be stored and processed on servers located outside of Canada, including primarily in the United States. By providing your information, you acknowledge that it may be transferred to, stored, and processed in a jurisdiction with different data protection laws than your own. We rely on our service providers’ commitments to protect your data adequately regardless of location (refer to their respective privacy policies).

6. Data Retention We retain the personal information collected for demo requests only for as long as reasonably necessary to fulfill the purposes outlined in Section 3 (schedule, conduct, and follow up on the demo), or as required to comply with legal obligations or resolve disputes.

7. Data Security We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. We use secure cloud services like Google Workspace (for Google Sheets) for storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights As a Canadian resident under PIPEDA, you have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to withdraw your consent to our processing of your information (though this may affect our ability to provide the requested demo).
  • The right to request deletion of your personal information, subject to legal and contractual restrictions.

To exercise these rights, please contact us using the information in Section 10. We will respond to your request within the timeframes required by applicable law.

9. Children’s Privacy Our Site and services are not intended for or directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

ACKSI Email: admin@acksi.com